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RCG respects your privacy. Whenever you visit www.rcg.tv, we take careful measures to protect your personal data provided on the internet. However, you are solely responsible for maintaining the secrecy of your passwords or any important personal information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, RCG does not warrant the security of any information you transmit to us.
Below are the guidelines protecting the information you provide us during a visit to our website. Third-parties’ websites accessed through or linked from RCG website are NOT covered by RCG privacy policy. RCG is not responsible for privacy practices of websites run by other companies. If you have any query about this policy, please contact our data protection personnel listed below.
CONSENT
Personal data means any information which identifies you, such as your name, address, telephone number, fax number, e-mail addresses, credit card numbers or bank account details. Please be advised that, by accessing this website, you are regarded as having had sufficient notice of the contents of this policy. Your use of RCG website and your submission of any personal data to us constitute your consent to allow us to process your personal data in accordance with the terms of this statement.
OPT-OUT
However, even after you have submitted your personal data, if you later decide that you would like us to discontinue using your personal data, you can opt-out. To opt-out, simply send us an e-mail headed "OPT-OUT" at unsubscribe@rcg.tv, specifying the activities you would like us to refrain from. Upon receipt of a written opt-out notice, we will stop processing your personal data immediately.
RCG ASKS PERSONAL INFORMATION ONLY IN SPECIFIC TYPES
RCG asks your personal date only in specific types such as name, address, email address, phone number, fax number, credit card numbers, bank details and other information needed to verify your identity and your financial status. If we ever ask for information significantly different, we will inform you.
RCG ASKS PERSONAL INFORMATION ONLY FOR SPECIFIC PURPOSES
RCG asks your personal data only for specific purposes as follows:
• To process your purchase orders and payments;
• To manage your customer account with RCG;
• To alert product upgrades, special offers / events and other updated information from RCG and our partners;
• To notify you about enhancements to our products and services such as; functionality changes to the website, new services and special features, and offers;
• To process your requests for technical and/or customer support; and
• To provide you news alerts / RCG newsletter / events or other information.
DISCLOSURE AND USE OF YOUR PERSONAL DATA BY THIRD PARTIES
If you have opted in to allow us to use your personal data, we may:
• disclose your personal data to carefully selected third parties and organization for administrating or marketing purposes. They may inform you (by e-mail or in writing) of the products and services which they may offer from time to time.
• allow other people and organizations to use information we hold about you for the purpose of providing services you have asked for;
• enhance or merge your information collected with data from third parties for purposes of marketing our products and services.
We may also disclose your personal data if required to do so by law or in good-faith belief that such action is necessary to:
• comply with legal process served on us;
• protect and defend our rights or property;
• act under exigent circumstances to protect the personal safety of other users of the website or the public.
DATA SECURITY
We always take appropriate measures to safeguard your personal data we hold from unauthorized access or improper use. We operate appropriate secure socket layer technologies within our website, together with a strict internal security policy with which our employees must comply as a condition of their employment with us.
Sometimes we may need to transfer your personal data to countries which do not provide appropriate level of data protection. If we do need to make such a transfer, then we shall put a contract in place so as to ensure that the personal data is adequately protected.
COOKIES
RCG uses cookies and other technologies to enhance your online experience and to learn about how you find RCG online experience in order to improve the quality of our services.
YOU CAN REQEUST AND UPDATE PERSONAL DATA HELD BY RCG
Any enquiries regarding this policy, please contact us with the attention of our data protection personnel. Also, you can request or update details of your personal data held or processed by RCG. Please write such requests or simply phone to our data protection personnel addressed below. If any information is found to be incorrect, it shall be corrected promptly upon your request.
INTERNET COMMERCE
The online store at www.rcg.tv gives you option whether to provide your personal information or not. RCG offers the industry standard security measures. However, if at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact our Operations Manager at (603) 51240507 or via email: eshopping.my@rcg.tv.
ADMINISTRATION
RCG is the sole operator of the www.rcg.tv. If you would like to contact us for any reason regarding our privacy practices, please write to us at the following address:
Corporate Intelligence & Communication Department
RCG Corporation Limited
Level 9, Core C, Cyberport 3,
100 Cyberport Road, Hong Kong
Direct Line: (852)3669 6839
General Line (852) 3669 6999
Fax: (852) 3669 6888
Email: privacy-officer@rcg.tv
CHANGE TO THE POLICY
This privacy policy is currently effective. RCG reserves the right to change its Privacy policy from time to time at its sole discretion. Any material change to this policy will be posted on RCG’s website for thirty (30) days.
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